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Lonestar has been delivering EHR consulting services for more than 10 years and uses a best-in-class methodology to ensure only the highest quality resources are chosen, ongoing performance is monitored, and the highest level of customer satisfaction occurs. This is evidenced by our 98% project completion rate, which well exceeds the HealthIT consulting market and only occurs with passion, commitment, highly capable team members, a stringent qualification process, and intentional follow-through at every stage of a project.
Lonestar has been delivering EHR consulting services for more than 10 years and uses a best-in-class methodology to ensure only the highest quality resources are chosen, ongoing performance is monitored, and the highest level of customer satisfaction occurs. This is evidenced by our 98% project completion rate, which well exceeds the HealthIT consulting market and only occurs with passion, commitment, highly capable team members, a stringent qualification process, and intentional follow-through at every stage of a project.
We maximize the potential of your EHR system with our specialized consulting services. We offer comprehensive support from implementation to optimization, ensuring seamless integration, user training, and ongoing maintenance. Our experts help you harness the full power of your EHR to improve clinical outcomes and streamline administrative processes.
We maximize the potential of your EHR system with our specialized consulting services. We offer comprehensive support from implementation to optimization, ensuring seamless integration, user training, and ongoing maintenance. Our experts help you harness the full power of your EHR to improve clinical outcomes and streamline administrative processes.
Implementation and Deployment
Customization and Optimization
Workflow Analysis and Improvement
Training and Support
Data Migration and Integration
System Upgrades and Maintenance
We have proven expertise in EHR implementation, optimization, and support for all domains including:
We have proven expertise in EHR implementation, optimization, and support for all domains including:
EpicCare Ambulatory, MyChart, Care Everywhere, Security, and Inpatient (ClinDoc, Orders, OpTime, Anesthesia, etc.)
Epic Population Health (Healthy Planet, Registries, Risk Stratification)
Epic Patient Access (Cadence, Grand Central, Prelude, Referrals, RTE)
Epic Revenue Cycle (Resolute HB/PB, SBO, Claims, Tapestry)
Data Integration (Epic Bridges, Interconnect, Cache, HL7/FHIR)
Epic Ancillaries (Beaker, Willow, Radiant, Beacon, etc.)
We ensure Clients experience complete satisfaction with the proactive execution of our Contineo SMART account management process.
Single point of contact. Simplification of process is valuable for our clients. This starts from the very beginning of the engagement by having a single point of contact for all things.
Multiple supporting members. Behind the single point of contact will be a solid support structure.
Accountability metrics and reports. Divisional and team wide metrics and reports are tracked, compiled, and reviewed by our internal team, and managed actively to deliver beyond Client expectations.
Review and Executive oversite. Accountability metrics and reporting are shared with a company executive. Any findings, positive or negative, are shared with Clients. This avoids the need for “escalations” as client satisfaction is escalated as a matter of practice for Contineo.
Team evaluation and continuous improvement. We actively and intentionally leverage a continuous improvement approach and are open to finding issues before they arise. We will always communicate openly and transparently to Client leadership regarding any findings.
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